• Company Rental Policy
Personal Requirements
-The minimum age to rent a car is 21 years. Additional charges will apply if the person driving is under 25 years old.
-A valid driver's license with the expiration date outside the rental period.
-A valid ID is required in addition to the driver's license. A cedula or DPI for locals and a passport for international customers.
Credit Card
-A credit card is required at the time of rental and does not necessarily have to belong to the person driving, it can belong to any person that will sign the rental agreement as well.
-The credit cards accepted are Visa, Master Card and American Express. Debit cards are not accepted.
-The only acceptable methods for payment are credit cards and cash. No traveler vouchers and personal checks.
-A deposit is required on this credit card, and it is $1,000.00 for small vehicles and $1,200.00 for any other vehicle. The deposit can be a combination of 50% on the credit card and 50% with cash. Additional credit limit must be taken into consideration for extended rental periods.
-For rental periods over 1 week, it is mandatory to pay in advance 100% of the rental period through any of our accepted methods.
-All credit card charges will be in charged in local currency (Quetzal, GTQ) and your credit card company will convert it to their local currency at their exchange rate.
Additional Charges
-Additional hours have a cost of $7.50 per hour for small vehicles and $12.50 per hour for any other vehicle.
-Additional charges may apply if the vehicle is picked up or returned at another location where Tally Renta Autos does not have an office.
-Deliveries and/or returns outside our office hours and at any other location other than our offices must be informed prior to the rental date for quotation.
-NO additional charges for the use of offices and vehicle license plates.
-Base rates, additional hours and insurance rates will have the sales tax included in the final quotation. The sales tax for Guatemala is 12%.
Vehicle
-Unlimited mileage on all vehicles unless otherwise stated.
-A second driver may be added on the rental agreement at no charge.
-All of our vehicles are given with a full tank of fuel unless otherwise stated in the rental agreement and must be returned the same way. Vehicles returned with less fuel than at the time of rental will be charged $5.50 per gallon.
-A 20% deductible of the vehicle's market value is applied for complete theft or total loss. For any collision the customer is responsible up to $1,000 for small vehicles and up to $2,500 for any other vehicle. The deductible will not be in effect the cutomer will be responsible for all damages if the car is proven to be driven in violation of our rental agreement, including reckless driving, misused or while under the influence of alcohol or drugs.
Reservation
-Your online reservation must be made at least 24 hours prior to the rental date and at least 1 week before the rental date during high season (March, April and December). If it's impossible or rather difficult to reserve within this timeframe, you may call us at our main office at (502) 2261-2526, (502) 2261-3631 and (502) 2269-4981/82/83.
-Company promise to hold your vehicle and respect the rate for your chosen date. Any modifications to your rental dates and vehicle type may be subject to additional charges and are individually evaluated.
-The minimum rental period is 1 day and 7 days if the vehicle is to be taken outside Guatemalan territory.
Cancellation
-You may cancel your online reservation at any time through our website or email your request to info@tallyrentaautos.com.
-You may also call us directly to cancel your reservation at (502) 2261-2526, (502) 2261-3631 and (502) 2269-4981/82/83.

(502) 2261-2526 / 2261-3631 - 7a. Avenida 13-74 Zona 13 Aurora I

Copyright 2019 Tally Renta Autos *since 1976*